Frequently Asked Questions

Recurring Cleaning Service FAQ

Do you offer one-time cleaning, or only recurring contracts?

We focus exclusively on recurring commercial cleaning contracts — weekly, bi-weekly, nightly, and quarterly deep cleans layered onto a standing account. We don't take one-time or move-out cleaning requests unrelated to an ongoing contract.

Do you clean residential homes?

No. We're a commercial-only cleaning contractor serving property managers, facilities managers, and office managers. We don't offer residential or maid service.

What's included in a written scope of work?

Your scope of work lists every area cleaned, the tasks performed in each area, and the frequency for each task. It's the reference document for every visit, so there's no ambiguity about what's included.

How do you determine pricing?

Pricing depends on square footage, space type, restroom count, and cleaning frequency. We quote every account in writing after a walkthrough or floor plan review rather than publishing a flat rate card. See our pricing page for details.

Are you insured?

Yes. We carry general liability insurance appropriate for commercial cleaning operations, and a certificate of insurance is included with every written quote. See our insured and bonded page.

What are your office hours?

Monday through Friday, 8:30am to 5:00pm. We don't offer 24/7 phone coverage. Calls after hours receive a callback the next business day.

What areas do you serve?

Gilbert, Arizona and the East Valley within a 25-mile radius, including Chandler, Mesa, Higley, Queen Creek, Tempe, San Tan Valley, Apache Junction, and Ahwatukee. See our full service area list.

How quickly can service start?

Timeline depends on scheduling and access coordination, but most accounts move from initial quote to first cleaning within one to two weeks once the written scope is approved.

Can I change my cleaning frequency later?

Yes. If your needs change — more tenants, added square footage, a shift in traffic — contact your point of contact and we'll update the written scope of work accordingly.

Do you offer a quarterly deep clean as a standalone service?

Quarterly deep cleans are designed to run alongside an existing recurring contract (weekly, bi-weekly, or nightly), not as a standalone one-time service. See our quarterly deep clean page.

Have a question not answered here? Contact us or call (866) 958-8773.

Helpful Resources for Property Managers

Ready for cleaning you can set a clock to?

Call (866) 958-8773 or request a free written quote. We reply the same business day, Monday through Friday.

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